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Common queries answered

Frequently asked Questions

Delivery time to USA 5-21 days, your order will be shipped out within 48 hours after we receiving your payment. Since our warehouse in California, delivery to California is the fastest, and other states are slightly slower. For other area’s buyers we will ship goods from China mainland warehouse.Different countries different shipping time. Because of the different customs handling time, we can not promise you delivery time. If you have any questions, please contact service@pantaimail.com

Buyers from USA,normally your package will be delivery by UPS, for other area’s buyers we normally ship by China Post, you can track your package by this website https://www.17track.net/en
3 month.
30 days within purchase and unused, if the products present mismatched, they can be returned.
1) Damages caused by improper use or preservation. 2) Failure to show guarantees card or effective sales vouchers. 3) Beyond warranty period.
During the warranty period, with valid sales vouchers,if have quality problem, we will repair for free.
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